Last Updated: March 14, 2026
Welcome to Cricace. We are committed to protecting your personal data and your right to privacy. This policy explains what data we collect, why we collect it, and your rights in relation to it. It applies to users in all regions including the European Economic Area (EEA) and United Kingdom (UK) under the General Data Protection Regulation (GDPR).
Cricace is operated by Auction Ace. If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Email: info@auction-ace.com Phone: +91 99610 51407
We collect the following types of personal data: • Account Information: Email address, display name, and phone number when you register. • Profile Data: Any profile picture or additional details you choose to provide. • Usage Data: App interactions, device type, operating system, and crash reports. • Match & Tournament Data: Scores, team names, and player names you enter into the app. • Third-party Data: If you enter information about other individuals (e.g. player names), you are responsible for ensuring you have their consent to do so. We use Firebase (Google LLC) to store and process this data. Firebase acts as a data processor on our behalf.
We process your personal data on the following legal grounds under GDPR Article 6: • Contract: Processing necessary to provide the services you signed up for (account management, match scoring, tournaments). • Legitimate Interests: Improving app performance, detecting bugs, and preventing abuse. • Consent: For any optional data collection such as analytics or marketing communications. You may withdraw consent at any time by contacting us.
We use your data to: • Provide and maintain the app and its features • Manage your account and authenticate you • Send important service notifications • Improve app performance and fix issues • Respond to support queries • Comply with legal obligations We do not sell your personal data to third parties.
We retain your personal data for as long as your account is active. If you delete your account, your personal data is deleted within 30 days, except where we are required to retain it for legal or compliance reasons. Match and tournament data you have created may be anonymised and retained for service improvement purposes.
We use the following third-party processors who may have access to your data solely to perform services on our behalf: • Firebase / Google LLC (Cloud database, authentication, storage) — Privacy Policy: policies.google.com/privacy All processors are contractually bound to handle your data securely and in accordance with applicable law.
Your data may be transferred to and stored on servers located outside your country, including in the United States (via Google/Firebase). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) as provided by Google.
If you are located in the European Economic Area (EEA) or UK, you have the following rights: • Right to Access: Request a copy of the personal data we hold about you. • Right to Rectification: Request correction of inaccurate or incomplete data. • Right to Erasure: Request deletion of your personal data ("right to be forgotten"). • Right to Restrict Processing: Request that we limit how we use your data. • Right to Data Portability: Receive your data in a structured, machine-readable format. • Right to Object: Object to processing based on legitimate interests. • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us at info@auction-ace.com. We will respond within 30 days.
If you believe we have not handled your data in accordance with applicable law, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk. In the EU, contact your national supervisory authority.
Our web platform may use essential cookies required for authentication and session management. We do not use advertising or tracking cookies. By using the service, you consent to the use of essential cookies necessary for the app to function.
Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us at info@auction-ace.com and we will promptly delete it.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or in-app notification. We encourage you to review this policy periodically.
For any privacy-related questions, requests, or complaints: Email: info@auction-ace.com Phone: +91 99610 51407
Questions? Contact us at info@auction-ace.com